Proof of service

Prove you gave your tenant their certificate.

PropCert sends your tenant a secure link and logs the date they view it. That record is your legal evidence, created automatically.

Free for your first property. No card required.

Having the certificate is not enough

UK law requires you to give tenants copies of their Gas Safety certificate, EPC and EICR. If compliance is ever questioned, the question is not “did you have the certificate?” It is “can you prove you gave it to them?”

A spreadsheet

Tracks dates

A stored PDF

Proves you had it

PropCert

Proves you served it

How it works

Three steps. Nothing to file. The evidence is created automatically.

1

Upload your certificate

Add your certificate PDF to PropCert. Gas Safety, EPC, EICR, or any other compliance document.

2

Send your tenant a secure link

PropCert generates a private, encrypted link to the certificate. Send it to your tenant in one click. No account needed on their end.

3

PropCert logs when they view it

The moment your tenant opens the link, PropCert records the date and time. That access log is stored in your dashboard permanently.

Renters' Rights Act 2025

The compliance landscape has changed

Section 21 no-fault eviction was abolished in May 2026. Civil penalties for landlords who cannot demonstrate compliance with housing obligations can now reach £40,000.

The obligation to serve certificates on tenants is unchanged. The ability to prove you did is now more consequential than it has ever been.

Your proof record

CP12 (Gas Safety)

Viewed 14 Jun 2026 at 09:41

EPC Certificate

Viewed 14 Jun 2026 at 09:43

EICR Report

Not yet viewed

Stored securely. Accessible from your dashboard any time.

Plans that include proof of service

Proof-of-service sharing is available on Pro and Portfolio. Start free, upgrade when you need it.

PlanPricePropertiesProof of service
Free£01Not included
Starter£50/yr3Not included
Pro£120/yr10 Included
Portfolio£190/yr30 Included

Common questions

Does my tenant need to create an account?

No. They receive a link, click it, and view their certificate. Nothing to sign up for.

What if my tenant does not open the link?

PropCert logs when the link was sent and when it was opened, if at all. Sending the link is itself a record of your attempt to share the certificate. Most tenants open the link within a few days.

Which certificate types does proof of service work for?

Gas Safety is tracked on the free plan. EPC and EICR are tracked on Starter and above. All certificate types including Legionella, alarms and deposit protection are on Pro. Proof-of-service sharing is available on Pro and Portfolio.

Is the link secure?

Yes. The link is encrypted and private. It cannot be found by search engines and can only be accessed with the direct URL.

Why does proof of service matter now?

The Renters’ Rights Act 2025 abolished Section 21 and strengthened civil penalties for non-compliance, which can reach £40,000. Landlords who cannot prove they served their certificates are exposed. PropCert removes that exposure automatically.

Your proof record starts today

Free for your first property. Proof-of-service on Pro from £120/yr.

Add your first property